Terms of Service

Last updated: June 30, 2026

Welcome to Noctivue. These Terms of Service govern your access to and use of our website, products, content, and related services.

Throughout these Terms, “Noctivue,” “we,” “us,” and “our” refer to the operator of this online store. “You” and “your” refer to any visitor, customer, or user of the website.

By visiting our website or purchasing from us, you agree to these Terms of Service and any additional policies referenced on this website, including our Privacy Policy, Shipping Policy, and Refund Policy.

Please read these Terms carefully before using the website or placing an order.

1. Eligibility and Acceptance

By using this website, you confirm that you are at least the age of majority in your jurisdiction, or that you are using the website with the permission and supervision of a parent or legal guardian.

You may not use our website or products for any unlawful, fraudulent, or unauthorized purpose.

If you do not agree to these Terms, you should not access the website or purchase our products.

2. Products

Noctivue offers decorative ambient-lighting products, including:

• Miniature decorative lanterns for bookshelves, reading corners, desks, and display spaces
• USB-powered star projectors with replaceable projection films
• Related accessories and decorative lighting products

Product photographs, videos, illustrations, measurements, colors, projection effects, and descriptions are provided for reference.

Actual colors and brightness may vary slightly depending on:

• Screen settings
• Room lighting
• Projection distance
• Wall or ceiling color
• Power source
• Selected product variation
• Manufacturing tolerances

We may modify product specifications, packaging, pricing, availability, or included accessories without prior notice, provided that such changes do not materially affect orders already accepted.

3. Product Use and Safety

Our products are intended primarily for decorative indoor use unless a product page expressly states otherwise.

You agree to:

• Follow all product instructions
• Use only a compatible power source
• Keep electrical products away from water and excessive moisture
• Keep products away from open flames and excessive heat
• Inspect plugs, cables, housings, and removable components before use
• Stop using any product that becomes damaged, loose, discolored, or unusually warm
• Unplug products before cleaning, adjusting, or replacing components
• Keep small projection films and removable parts away from young children

Children should only use electrical lighting products under responsible adult supervision.

Noctivue products are not toys, medical devices, professional sleep-treatment devices, or substitutes for medical advice. We do not guarantee that a product will diagnose, treat, cure, or prevent any medical, psychological, or sleep-related condition.

4. Orders

Submitting an order is an offer to purchase the selected products.

We reserve the right to accept, refuse, limit, or cancel an order for reasons including:

• Product unavailability
• Incorrect pricing or product information
• Suspected fraud
• Payment authorization problems
• Shipping restrictions
• Duplicate or unusually large orders
• Violations of these Terms

An order is not considered accepted until payment has been authorized and an order confirmation has been issued.

If we cancel an order after payment has been collected, we will issue a refund to the original payment method.

5. Order Changes and Cancellations

Contact us as soon as possible if you need to modify or cancel an order.

We cannot guarantee changes or cancellations after an order has entered processing or has been shipped.

Customers are responsible for checking their:

• Product selection
• Product variation
• Quantity
• Shipping address
• Email address
• Contact information

before completing checkout.

6. Prices and Payment

Prices are displayed in the currency selected or shown on the website.

Prices may change without notice. A price change will not affect an order already accepted unless the original price resulted from an obvious technical or typographical error.

Available payment methods are displayed during checkout and may be processed by third-party payment providers.

By submitting payment information, you confirm that:

• The information is accurate and complete
• You are authorized to use the payment method
• The payment provider may charge the applicable order amount

Taxes, duties, import fees, and other charges may apply depending on the customer’s location.

7. Promotions and Discount Codes

Promotions, discount codes, bundles, free gifts, and limited-time offers may be subject to additional conditions.

Unless otherwise stated:

• Discount codes cannot be combined
• Promotions cannot be applied retroactively
• Offers have no cash value
• Promotional items may be subject to availability
• We may correct or cancel promotions affected by technical errors or abuse

Any statement concerning limited stock, popularity, savings, or promotional availability must be interpreted according to the specific offer displayed at the time of purchase.

8. Shipping and Delivery

Processing times, estimated delivery times, shipping methods, and available destinations are explained in our Shipping Policy or displayed during checkout.

Delivery dates are estimates and are not guaranteed unless expressly stated.

Shipping may be affected by circumstances outside our reasonable control, including:

• Carrier delays
• Customs inspections
• Severe weather
• Public holidays
• Incorrect addresses
• Local delivery disruptions
• Import procedures

Customers must provide a complete and accurate shipping address.

Noctivue is not responsible for delays or failed deliveries caused by incorrect or incomplete information supplied by the customer.

If an order cannot be shipped within the applicable timeframe, we will handle the matter according to our Shipping Policy and applicable law.

9. Returns, Refunds, and Damaged Items

Returns, refunds, replacements, and exchanges are governed by our Refund Policy.

Customers should contact us before returning any product. Unauthorized returns may not be accepted.

If an item arrives damaged, defective, incomplete, or incorrect, contact us promptly and provide:

• Your order number
• A description of the issue
• Clear photographs or video
• Photographs of the packaging when relevant

Products damaged through misuse, unauthorized modification, improper power sources, accidents, water exposure, or failure to follow instructions may not qualify for a refund or replacement.

Nothing in these Terms limits consumer rights that cannot lawfully be excluded.

10. Website Information

We aim to keep website content accurate and current, but errors may occasionally occur.

We do not guarantee that all website information is always complete, current, or error-free.

We may correct:

• Typographical errors
• Pricing errors
• Product-description errors
• Inventory errors
• Technical issues

at any time.

If an error materially affects an order, we may contact the customer to confirm, modify, or cancel the order.

11. Intellectual Property

All website content, including but not limited to:

• Brand names
• Logos
• Product photographs
• Videos
• Graphics
• Text
• Page layouts
• Product descriptions
• Marketing materials

is owned by or licensed to Noctivue and is protected by applicable intellectual-property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

12. Reviews and User Content

If you submit a review, photograph, video, comment, testimonial, or other content, you confirm that:

• You own or control the content
• The content is accurate and lawful
• The content does not infringe another person’s rights
• The content does not contain harmful code, harassment, or misleading claims

You grant Noctivue a non-exclusive, worldwide, royalty-free license to display, reproduce, adapt, and use submitted content for operating and promoting the store, subject to applicable law.

We may remove content that is unlawful, misleading, abusive, irrelevant, or violates these Terms.

13. Prohibited Uses

You may not use the website to:

• Violate applicable laws
• Commit fraud
• Submit false information
• Infringe intellectual-property rights
• Upload malware or harmful code
• Attempt unauthorized access
• Interfere with website security
• Collect customer information without authorization
• Send spam or abusive content
• Misrepresent your identity
• Abuse promotions, refunds, or chargebacks

We may restrict or terminate access when these Terms are violated.

14. Third-Party Services and Links

Our website may use or link to third-party services, including Shopify, payment processors, shipping carriers, analytics providers, and social-media platforms.

Third-party services operate under their own terms and privacy policies.

We are not responsible for third-party websites, content, availability, security practices, or independent actions.

15. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and services are provided on an “as available” basis.

We do not guarantee that:

• The website will always be uninterrupted
• Every error will be corrected immediately
• Every product will remain available
• Projection results will appear identical in every room
• Products will produce a specific emotional, relaxation, or sleep outcome

Any warranties that cannot legally be excluded remain unaffected.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Noctivue will not be liable for indirect, incidental, special, punitive, or consequential losses arising from:

• Use or inability to use the website
• Improper use of a product
• Failure to follow product instructions
• Unauthorized modifications
• Third-party services
• Shipping delays outside our reasonable control

Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.

17. Indemnification

To the extent permitted by law, you agree to indemnify and hold Noctivue harmless from claims, damages, liabilities, and reasonable costs resulting from:

• Your violation of these Terms
• Your unlawful use of the website
• Your infringement of another party’s rights
• Your misuse or unauthorized modification of a product

18. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted or removed where necessary.

The remaining provisions will continue in effect.

19. Termination

We may suspend or terminate website access if a user violates these Terms, engages in fraud, threatens website security, or misuses our services.

Obligations and liabilities incurred before termination remain enforceable.

20. Governing Law

These Terms are governed by the laws applicable to the legal entity operating Noctivue, without limiting any mandatory consumer rights available in the customer’s country or region.

Business jurisdiction: [INSERT COUNTRY/STATE]

21. Changes to These Terms

We may update these Terms from time to time.

The revised version will be posted on this page with an updated revision date. Continued use of the website after changes take effect constitutes acceptance of the revised Terms, where permitted by law.

22. Contact Information

Questions about these Terms should be sent to:

Noctivue
Email: [canyueguying231@163.com]
Business name: [Noctivue]
Business address: [No. 18, Lane 2, East Zone, Guantian School, Gurao Town, Chaoyang District, Shantou City, 515100, CN]